What Level of Excel do I need to start the course?
Our course start at beginner level – so you don’t need any existing knowledge of Excel. The course will then bring you up to advanced Level.
How long do I get access to the course?
You will get access to the course for one year.
Do you provide support during the course?
Yes, unlike most other online Excel courses, we provide email support for any Excel questions you might have as you study the course.
Can I download the course ?
Yes, if you purchase the ‘Workplace Excel Course with download option”
What Format is the course delivered in ?
Our Course is delivered online via our website. The courses are accessed when you login to your account.
After purchasing, you will be asked to fill in a registration from where you will choose a username and password. Then you can login at ant time with your username and password to access the course 24/7
The Course materials take the form of Online videos and downloadable Excel exercises to practice what you have learned.
How long will it take to complete the full course ?
The whole course contains up to 12 hours of videos. With application and allowing for two hours of study and practice for each hour of Video, you should master the whole course in about 36 hours.
Can I pause and replay the videos?
Yes, you can
Can I access the course from more than one computer?
Yes you can. our Whether its your desktop at work or your own personal laptop, table or Smartphone, you can access your course from all of them.
What software does the course require ?
Well, Excel of course, in order to practice what you are learning. The course videos and downloads can be accessed using free software that most computers will have had installed for everyday internet usage like mp3 player.
Do I get a certificate for each level ?
yes, once you have completed the beginner level,the intermediate level and the advanced level , we will provide you with a Certificate of Completion. This indicates that you have completed the course and the assessment attached with the course. The course is also certified by the CPD standards Body and is worth 10 CPD points.
How do I get my certificate ?
After completing the level and its assessment, you can automatically output your certificate of Completion.
Is payment on your site secure ?
Yes. Payments are 100% secured with SSL. Secure payments are powered by PayPal, the largest payment service in the world, used by millions of businesses and individuals worldwide.
How soon can I start the course after payment ?
Straight away. Just click the LOGIN button at the top right of the website, enter your username and the password you chose. You can start learning immediately.
Can I get a refund if I am not happy ?
Yes, we offer full refund within 30 days of purchase. Please note that if an exam and/ or certificate is taken / produced , then there will be no refund given.
Can I share my login details with my friends.
No, sharing your login details is not permitted as part of our Terms and Conditions.